Hello. This is The Fact Music Awards Organizing Committee.
We would like to inform you about ticket exchange and viewing information for the 2023 The Fact Music Awards.
■ Ticket exchange information
- The ticket exchange booth is located at the floor fountain.
- Ticket exchange booth operating hours are 12:00~17:30 (KST). Entry may be restricted outside of booth operating hours.
- The bracelet must be worn when exchanging the ticket at a previously announced ticket exchange booth.
- For those who come after the ticket booth closing time of 5:30 pm, exchange and entry may be restricted.
- The guardian must also have a ticket when accompanying preschool children under the age of 7.
■ Entrance guide
- The stadium area is expected to be entered one at a time after queuing in the separate waiting area according to the seat number listed on the seating chart redeemed with this ticket.
- Once standing admission begins, your admission number will become invalid, so please wait in time and enter at least 30 minutes before the start of the performance.
- Please enter reserved seats at least 30 minutes before the start of the performance.
- If you are using a wheelchair, a staff member will guide you to your seat after checking your condition on site.
- If illegal copying or illegal transfer of tickets is discovered, you may be subject to criminal prosecution.
- If your ticket or wristband is damaged, you may not be able to enter.
■ Performance information
- Re-entry is not possible after entry.
- Photography and recording are prohibited during the performance, and equipment such as cameras, ladders, and selfie sticks is not allowed.
- Security screening will be conducted upon entering the venue, so please cooperate. If you refuse, entry may be restricted. (Prohibited items: Bottles/cans/glass, outside food other than bottled water, flagpoles, tripods, selfie sticks, professional cameras and devices capable of filming/recording, knives, weapons, items that cause discomfort or threats to others, laser pen , and banners)
- If you are using a wheelchair, a staff member will guide you to your seat after checking your condition on site.
- If your ticket is lost, damaged or stolen, it will not be reissued, so please be careful. Additionally, re-entry is not permitted once the performance begins.
- If illegal copying or illegal transfer of tickets is discovered, you may be subject to criminal prosecution.
- Please note that eating and drinking other than water is not allowed during the performance.
